DUET MEMBERSHIPS, PACKS & DROP INS

Our Cancellation Policy

We ask for a little notice so we can keep the studio running smoothly, manage our time well, and ensure fairness for everyone:

• Small Group Classes → Please cancel at least 12 hours before.

• Private Sessions → Please cancel at least 24 hours before.

When you cancel in time:

• Your spot is automatically returned to your package or subscription.

• Single purchases are added back as credit to your account.

If it’s past the cut-off, we aren’t able to issue a credit. That said, we understand life happens — we’re always open to conversation and will consider last-minute cancellations with understanding and care, on a case-by-case basis. 

Alignmethod memberships have a minimum 3-month commitment. After your initial term, you’re free to cancel anytime before the next billing cycle..

To cancel, you can either:

• Email us directly @  hello@alignmethod.ca with your request.

• Or text us @ 778 743 3799

Cancellations take effect at the end of your current billing cycle, so you’ll still have access to your Privates or classes until then.

We’re always here to support you, if your needs change, we can explore options like pausing your membership or adjusting your plan so it continues to work for you. 

You might be travelling or need to take a break. 

You can pause your membership for a minimum of 14 days and up to 3 months per year.

To pause, simply email us at hello@alignmethod.ca or text us at 778-743-3799 with your desired start date (and end date, if you know it). We’ll take care of the rest and confirm once your pause is in place. 

No, purchases are not transferable between accounts.

However, you have a few options:

• You can purchase any of our services directly for someone else,

• You can purchase a gift card through our website: or through this link : giftcards

• After the initial 3-month commitment, you may change your current membership into a different type of membership at the end of a payment cycle.

If you’d like to adjust your membership, please contact us directly:
@ hello@alignmethod.ca or text us @ 778-743-3799

We’ll be happy to guide you through the process with care and flexibility.

Our Alignmethod Core Memberhsips includes 1 friend small group class credit a month.

Each of your friends can use 1 friend credit per year.

We love welcoming your friends into the studio and giving them a chance to experience Alignmethod with you. It’s a great way to share the community and introduce them to the benefits of moving with strength, safety, and confidence.

No problem at all! We’ll place a pause on your package or membership for up to 3 months postpartum, so you don’t lose any of your credits.

Of course, we’d love to welcome you back sooner if you’re ready. Supporting new moms in their safe recovery and gentle rebuild after birth is one of our specialties, and the best part? Your baby can join you during private sessions.

For all of our private sessions, Align Flow, The Recovery and Hypopressives class , we require clients to wear at least non-slip, grippy exercise or Pilates-style socks for safety and support.

For pirvates and The Build or The Build Hybrid, you also have the option to wear indoor exercise shoes preferably with white soles to not damage our floor and walls.

Don’t have grippy socks yet? No worries, we have them available for purchase at the studio. Just ask our trainer for assistance or text/email ahead of class to have a pair set aside for you.

We don’t have a shower in the studio, but we do have a washroom that doubles as a change room.

To help you freshen up after class, we also provide beautiful self-care products so you can leave feeling refreshed and ready for the rest of your day.

We do not have a reception area and the studio is small. Please arrive on time. If you get to us early, if it is not raining we have a table and chair outside, or there are a few coffee shops on our corner that’s a 30sec walk from our front door.

Yes, we have a few free parking spots right outside the studio and there is free street parking on 33rd Avenue & on Mackenzie street.